In short: hii baji never sells your personal data. Your information is used solely for service delivery and security purposes. This Privacy Policy ensures your rights and our responsibilities are clearly defined.
1 Introduction
Hii baji (referred to as "we", "us", or "the platform") takes your privacy seriously. This Privacy Policy has been crafted with Bangladeshi users in mind so you have a clear understanding of how we handle your information.
Hii baji's Privacy Policy describes our commitments and practices regarding the collection, processing, storage, and protection of your personal data. By registering on our platform or using our services, you agree to this policy.
We believe transparency is the foundation of trust. That's why the hii baji Privacy Policy is written in plain, straightforward language — no complex legal jargon, just clear information.
This policy applies to both https://hiibaji.com and the hii baji mobile app.
2 What Information We Collect
Hii baji only collects information that is necessary to provide our services. We never ask for personal data beyond what is needed. A detailed breakdown of the types of information we collect is provided below:
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Age Verification & KYC |
| Contact Information | Email address, mobile number, physical address | Account Verification |
| Financial Information | BKash/Nagad number, bank account details (partial) | Payment Processing |
| Technical Information | IP address, device information, browser type | Security & Fraud Prevention |
| Usage Information | Betting history, login times, preferred games | Service Improvement & Personalization |
Important: We never store your full bank card number or PIN. Payment information is always held in encrypted form.
3 How We Collect Your Information
Hii baji may collect your information in a number of ways. You should have a clear understanding of each method:
- Direct Submission: Information you provide directly during registration, the verification process, or when contacting support.
- Automatically collected: Technical information collected automatically via cookies and log files when you use our website or app.
- Third-Party Verification: Information obtained from government databases or accredited verification services as part of the KYC process.
- Payment Processors: Transaction data from payment providers such as bKash, Nagad, or Rocket during deposits or withdrawals.
- Referral: Information received through other users or affiliate partners (limited to name and contact details only).
Please note that hii baji only collects information through lawful and recognized methods. No data is collected through unauthorized means.
4 How We Use Your Information
Hii baji uses your information for the specific purposes outlined below. We never use your data beyond its stated purpose:
- Account management: To create, maintain, and secure your account.
- Identity Verification: To complete age verification and the KYC process.
- Transaction processing: To process deposits, withdrawals, and bonus payments without interruption.
- Customer support: To respond to your complaints, questions, and support requests.
- Fraud Prevention: To detect suspicious activity and maintain the security of the platform.
- Service Improvement: To analyze your usage patterns and deliver a better experience.
- Legal Obligation: To comply with applicable laws and regulations in Bangladesh.
- Relevant communications: To keep you informed about important account updates, security alerts, and offers.
You can opt out of marketing emails or SMS at any time through your account settings or by contacting support.
5 Data Sharing Policy
Hii baji does not sell your personal data to any third party. However, information may be shared in a limited set of circumstances:
- Service Provider Partners: Payment processors (bKash, Nagad, Rocket), KYC verification services, and IT infrastructure providers – each receives only the data necessary for their specific function.
- Legal authorities: In response to a lawful order or investigation by Bangladeshi courts, government agencies, or regulatory authorities.
- Fraud Prevention: With relevant authorities during investigations into cybercrime or money laundering.
- Business Transfer: In the event of a company merger or acquisition, provided the new owner is bound by this policy.
Our Commitment: We never share your information with advertisers, data brokers, or any third party for commercial purposes.
6 Cookies & Tracking
Hii baji uses cookies and similar technologies on its website and app to enhance your browsing experience and maintain platform security.
- Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
- Functional Cookies: Used to remember your preferences such as language, theme, and similar settings.
- Analytics Cookies: To collect site usage statistics, which are used to improve our services.
- Security cookies: To detect fraudulent login attempts and cyberattacks.
Cookie settings can be adjusted in most browsers. Keep in mind that disabling essential cookies may affect the functionality of our services. Please refer to your browser's help section for guidance on managing cookies.
7 Data Security Measures
Hii baji follows the highest industry standards to protect your data. Our security framework includes:
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Database Encryption: Stored data is kept in encrypted format.
- Two-Factor Authentication (2FA): An added layer of security at login.
- Regular Security Audits: Regular security audits conducted by independent experts.
- Access Controls: Only authorized personnel may access user data, and only when required for a specific purpose.
- Firewall & DDoS protection: Protection against cyber attacks at the infrastructure level.
If a security breach is detected, we will notify affected users within 72 hours and take immediate action.
8 Data Retention Period
Hii baji does not retain your data longer than necessary. Different types of information have specific retention periods:
- Active account data: For as long as your account remains active.
- Transaction Records: A minimum of 5 years as required by financial regulations.
- KYC documents: Up to 5 years maximum after account closure.
- Cookies & session data: Upon session end or after a maximum of 1 year.
- Support contact: Up to 2 years after the last interaction.
- Inactive Accounts: Data is deleted 3 years after the last activity (except where retention is required by law).
9 Your Rights
You have full rights over your personal data on hii baji. We comply with GDPR and international privacy standards. Your rights include:
- Right of Access: The right to know what information we hold about you.
- Right to rectification: The right to update any inaccurate or outdated information.
- Right to Deletion: The right to request deletion of your data under certain circumstances.
- Right to Portability: The right to receive your data in a structured, portable format.
- Right to Object: The right to object to the processing of your data for specific purposes.
- Right to Withdraw Consent: The right to opt out of marketing communications at any time.
To exercise any of these rights, email us at support@hiibaji.com or reach out via live chat. We will respond to your request within 30 days.
Please note: If certain data cannot be deleted due to legal or regulatory obligations, we will explain the specific reasons to you in detail.
10 Minor Protection
Hii baji is strictly for users aged 18 and above. Protecting the data of minors is a key part of our privacy policy.
- We do not knowingly collect personal information from minors.
- If we become aware that a minor has created an account, that information will be deleted immediately.
- Parents and guardians are encouraged to monitor their children's online activities.
- We verify national ID cards or birth registration certificates to confirm age.
If you suspect a minor is using our platform, please contact us at support@hiibaji.com. We will take prompt action.
11 Policy Changes
Hii baji may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:
- The effective date of any update will be published on this page.
- For significant changes, a notification will be sent to your registered email address.
- Continued use of the platform after any changes take effect will be considered your acceptance of the updated policy.
We recommend reviewing this page regularly. For significant policy changes, we will endeavor to provide at least 30 days' notice in advance.
12 Contact Us
Contact us for any questions, requests, or complaints regarding our Privacy Policy:
Data Protection Officer:
Email: support@hiibaji.com
Response time: within 24–48 business hours
We take every request seriously and are committed to resolving any privacy concerns you may have.